Last updated: 18 August 2026
1. Who we are
SA Education Hub is an independent South African education information platform.
This Privacy Policy explains how SA Education Hub (“we”, “us”, “our”) collects, uses, stores and protects personal information when you use our website, in accordance with applicable South African data protection law, including the Protection of Personal Information Act 4 of 2013 (POPIA).
2. Information we collect
Information you provide
When you contact us through a form on the website, we may collect information such as your name, email address and the contents of your message.
Automatically collected information
When analytics or similar website services are enabled, certain technical information may be collected automatically. This may include information about your browser, device, pages visited, referral source and interactions with the website.
3. Cookies and similar technologies
SA Education Hub may use cookies and similar technologies necessary for website functionality, analytics and, where enabled, advertising.
Third-party services such as Google Analytics and Google AdSense may use cookies or similar technologies in accordance with their own privacy policies.
Where required, visitors will be provided with appropriate cookie choices.
4. How we use personal information
We may process personal information to:
- Respond to enquiries.
- Operate and secure the website.
- Understand how visitors use SA Education Hub.
- Improve our information, tools and services.
- Measure website performance.
- Support advertising where advertising services are enabled.
- Comply with applicable legal obligations.
We do not sell personal information.
5. Service providers
We may use service providers that assist us with services such as website hosting, email delivery, analytics and advertising.
Personal information may be processed by these providers where necessary to provide their services.
We may also disclose information where required by law.
6. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law.
7. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no internet-based system can guarantee absolute security.
8. Your rights
Subject to applicable law, you may request access to personal information we hold about you and request correction or deletion of inaccurate or unnecessary information.
You may also object to certain processing of your personal information where applicable.
Requests can be submitted through our Contact Us page.
You may lodge a complaint with the Information Regulator (South Africa) if you believe your personal information has been processed unlawfully.
9. Students and children’s information
SA Education Hub provides educational information that may be used by school learners as well as adults.
We aim to collect only the personal information reasonably necessary to provide our website and respond to enquiries.
Where the processing of a child’s personal information requires consent or another lawful basis under POPIA, we will handle that information in accordance with the applicable requirements.
If a parent, guardian or other competent person believes that a child’s personal information has been submitted or processed inappropriately, they may contact us to request that we investigate and, where appropriate, remove it.
10. External websites
SA Education Hub links to universities, colleges, government bodies, bursary providers, course providers and other external websites.
SA Education Hub is not responsible for the privacy practices of those external websites. Visitors should review the privacy policies of the relevant third party before providing personal information.
11. Changes to this Privacy Policy
We may update this Privacy Policy when our website, services or legal obligations change.
The “Last updated” date at the top of this page indicates when this policy was most recently revised.
12. Contact
For privacy-related questions or requests, please contact SA Education Hub through our Contact Us page.