Self-Paced Free

Become an Oracle Fusion Cloud Applications CX Foundations Associate

Offered by: Oracle

Level: Beginner Duration: 6-10 hrs (self-paced, estimated) Certificate: Yes
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Overview

This learning path prepares candidates for the Oracle Fusion Cloud Applications CX Foundations Associate certification. It centers on Oracle Modern Best Practice (OMBP), Oracle’s framework of standardized, cross-functional business processes built into Fusion Cloud Applications, starting with how Oracle Cloud Applications and OMBP fit together architecturally. From there it works through CX-specific process areas: CX Marketing OMBPs (campaign configuration, lead management, and customer segmentation), CX Sales OMBPs (sales workflows, opportunity management, and account planning), and further coverage extending into CX Service and Commerce.

The path also touches Oracle Cloud Success Navigator and Oracle Cloud Quality Standards, giving learners a sense of how Oracle expects implementations to be run and measured, not just which screens to click.

It’s aimed at people who are new to Oracle Fusion Cloud Applications as well as experienced implementation consultants who want to formalize their CX process knowledge against Oracle’s own standards. Passing the associated exam earns the Oracle Fusion Cloud Applications CX Foundations Associate credential, validating the ability to understand data and process flow across CX business modules.

Skill Area

Cloud Applications / CX

How to Enrol

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